The Great (caching) Purge



Earlier tonight, myself & a few others on the #osx-server channel in the Slack started to receive alerts from our macOS Servers running a Caching Service.

Sadly, it was not just the harmless “Caching service unavailable” alerts that you see at times.

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iCloud, Spotlight & Login Window issues with JSS 9.9+ & the Security & Privacy profile payload



Recently, myself & a few folks have been dealing with issues from profiles deployed via the JSS.

Kitzy has a workaround for the issues affecting 9.82 & screen savers asking for passwords, here.

This was seemingly fixed in 9.9, but other issues have since cropped up & I’ve detailed them below.

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Issues Accessing Airwatch API After Update



As mentioned before we have some scripts that access Airwatch’s REST API.

Sadly a recent update to our SaaS instance to lead to our scripts failing.

Below is a little post with the resolution.

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10.8.x Clients, JSS 9.73+ API & sslv3 alert handshake failure



After being nerd sniped by @unknown_err in a channel on the Slack, I started writing some client side API scripts.

This lead to an issue with 10.8.x clients connecting to my JSS.

The below is why I saw these SSL errors & a two resolutions, one client side & another server side.

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10.11.2: Cannot Enable ARD or VNC if /Library/Application Support/Apple/Remote Desktop is missing



A issue was opened recently for AutoCasperNBI, where 10.11.2 NBI’s generated for not accessible over ARD or VNC.

Some digging revealed this this only affected NBI’s with the “Reduce Image Size” option selected.

NBI’s for 10.7.x – 10.11.1 work fine over ARD or VNC with that option selected, so some investigation was needed. Below is the investigative work, but you can also skip straight to the resolution.

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Some Mac App Store Apps “Damaged” Prompting For “Redownload”



Early today people launching some Mac App Store purchased apps where greeted with errors upon launching them.

This has been pretty widely reported, & after reading a few other articles I started to panic. After which I wanted to try see how this would affect us Mac admins & if I could help detect affected apps.

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ditto: “Operation not permitted” from SIP protected locations on El Capitan



When trying to bring 10.11 support to AutoCasperNBI & AutoImagrNBI I stumbled across an odd issue.

On the flight to JNUC2015 I loaded up my 10.11 GM VM & figured it out.

Incredulous, I double checked this with James Ridsdale, Darren Wallace & David Acland. All of whom were located near me on the flight & all had their various MacBooks out running Keynote, Terminal &/or were running VM’s (spot the IT Crowd).

Below is what I found, steps to reproduce & a link to the bug on Open Radar.

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JSS Setting Software Update Server To http://:/index.sucatalog



Recently we found that the JSS was setting our clients Software Update Catalog URL to http://:/index.sucatalog.

Well, as detailed previously, we moved from using Software Update servers to Caching.

The move to caching servers actually meant I shot myself in the foot some & caused my own issue. JAMF Support got me things sorted & below is how & my guess work as to what was happening.

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Citrix Receiver Error: “You have not chosen to trust “Some CA”, the issuer of the server’s security certificate”


We recently replaced a the certificate on one of out Citrix Access Gateways, everything went well connecting to the CAG via a PC worked fine, but from a Mac we got the below error message.
Screen Shot 2014-10-26 at 10.44.22Luckily for us, Citrix not only have a solution posted on this issue but also give detail as to why it can occur. The solution can be found here.


AirWatch Self Service Portal Not Showing All Enrolled Devices For A User


We use AirWatch as our Mobile Device Management platform, & recently we launched the “Self Service Portal” to our user base.

This also coincided with restructuring our AirWatch SaaS instance, after which we noticed that devices could only be seen that we enrolled into the new organisation group. But we only had 20 devices in this new structure, with 500 enrolled on the old. So those that were on the old structure would see the below when logging into the “Self Service Portal.”

After a couple of weeks of troubleshooting, which verified that we had all setup correctly, AirWatch support pointed us to a simple solution.

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