As mentioned before we have some scripts that access Airwatch’s REST API.
Sadly a recent update to our SaaS instance to 8.3.1.0 lead to our scripts failing.
Below is a little post with the resolution.
Errors
10.8.x Clients, JSS 9.73+ API & sslv3 alert handshake failure
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After being nerd sniped by @unknown_err in a channel on the MacAdmins.org Slack, I started writing some client side API scripts.
This lead to an issue with 10.8.x clients connecting to my JSS.
The below is why I saw these SSL errors & a two resolutions, one client side & another server side.
10.11.2: Cannot Enable ARD or VNC if /Library/Application Support/Apple/Remote Desktop is missing
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A issue was opened recently for AutoCasperNBI, where 10.11.2 NBI’s generated for not accessible over ARD or VNC.
Some digging revealed this this only affected NBI’s with the “Reduce Image Size” option selected.
NBI’s for 10.7.x – 10.11.1 work fine over ARD or VNC with that option selected, so some investigation was needed. Below is the investigative work, but you can also skip straight to the resolution.
Some Mac App Store Apps “Damaged” Prompting For “Redownload”
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Early today people launching some Mac App Store purchased apps where greeted with errors upon launching them.
This has been pretty widely reported, & after reading a few other articles I started to panic. After which I wanted to try see how this would affect us Mac admins & if I could help detect affected apps.
Continue readingditto: “Operation not permitted” from SIP protected locations on El Capitan
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When trying to bring 10.11 support to AutoCasperNBI & AutoImagrNBI I stumbled across an odd issue.
On the flight to JNUC2015 I loaded up my 10.11 GM VM & figured it out.
Incredulous, I double checked this with James Ridsdale, Darren Wallace & David Acland. All of whom were located near me on the flight & all had their various MacBooks out running Keynote, Terminal &/or were running VM’s (spot the IT Crowd).
Below is what I found, steps to reproduce & a link to the bug on Open Radar.
Continue readingJSS Setting Software Update Server To http://:/index.sucatalog
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Recently we found that the JSS was setting our clients Software Update Catalog URL to http://:/index.sucatalog.
Well, as detailed previously, we moved from using Software Update servers to Caching.
The move to caching servers actually meant I shot myself in the foot some & caused my own issue. JAMF Support got me things sorted & below is how & my guess work as to what was happening.
Continue readingCitrix Receiver Error: “You have not chosen to trust “Some CA”, the issuer of the server’s security certificate”
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We recently replaced a the certificate on one of out Citrix Access Gateways, everything went well connecting to the CAG via a PC worked fine, but from a Mac we got the below error message.
Luckily for us, Citrix not only have a solution posted on this issue but also give detail as to why it can occur. The solution can be found here.
AirWatch Self Service Portal Not Showing All Enrolled Devices For A User
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We use AirWatch as our Mobile Device Management platform, & recently we launched the “Self Service Portal” to our user base.
However, we hit an issue where only a few devices were available within the “Self Service Portal”.
Below is what we found, and how we resolved this issue.
Continue reading10.8 Clients Not Connecting To EAP-TLS Wireless With w2k8 NPS
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Earlier today we started to tighten up one of our wireless networks, moving from PEAP to EAP-TLS authentication. In testing on 10.9.x & win7 clients, all worked well. But when deploying the same config profile that connected the 10.9.x clients to a 10.8.x Mac, the device failed to authenticate.
The 10.8.x clients console log didn’t show much information, so I took a look on the NPS servers logs (which are not a pretty sight) & after a time we came to a solution.
See below for the gory details.
JSS Using Wrong Distribution Points After v8 – v9 Upgrade
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We updated our JSS from 8.73 – 9.22 back in January, we thought all was well until we needed to deploy some large packages.
This lead to our network guys not being to happy as Mac clients were downloading a 200MB installer across our MPLS irregardless of the distribution points assigned in our network segments.
Below are more details on the issue, and the fix
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