Errors

iDevice Clients Offered A Blank Certificate On Password Change When Connecting To Wireless Using RADIUS Authentication

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We’ve been supporting iDevice clients for a few years now, but recently ran into an issue that even a Cisco TAC call & the ever helpful resources of JAMFNation & MacEnterprise we not able to resolve.

Our users authenticate to the wireless using their AD credentials, after a password change they should be prompted to enter their new password. Once done they should reconnect to the wireless.

Oddly, after a password change the iDevices started to be offered a blank cert such as that above

See below for more details

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iOS “Cannot Get Mail. The connection to the server failed.”

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Several months after going launching our BYOD scheme, we started getting reports from people that their iOS devices would fail to connect to our Exchange servers for company email.

They would fail with an error like that shown in the image above.

See below for more details on this issue.

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“Self Service has Encountered a Problem. Unable to contact the jamf binary. Your computer may have become unmanaged. You can make it managed by running Recon locally.”

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UPDATE: We've since updated to JSS 9.3 & we no longer have this issue.

Screen Shot 2014-01-17 at 10.03.00We recently updated our JSS from 8.73  > 9.22 & on the whole it’s been a non-event.

However, we started to find that some Self Service policies were erroring with the below message post the upgrade.

Below are the details on what we found, and a workaround.

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SharePoint Newsfeed iOS App “We couldn’t get new data right now, try again later.”

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Shortly after we resolved the an issue where the SharePoint Newsfeed iOS App was crashing, we found an issue where some people’s NewsFeed apps were getting the error  “We couldn’t get new data right now, try again later.”

There are actually 2 solutions to this error, the 2nd is below & more than a little bit of hair pulling was involved!

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SharePoint Newsfeed iOS App Crashing When Signing In

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We recently went live with a SharePoint 2013 project, the projects launch included the SharePoint NewsFeed iOS App too.

However, before go live we noticed an issue where under some circumstances the SharePoint Newsfeed iOS App (1.0-1.2) would crash when trying to sign in.

After a period of troubleshooting, we found that the app only crashed when connecting directly to some of our SharePoint 2013 sites. But those same sites would work fine when connecting externally via our TMG.

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KDIHTTPBackingStore: :readBytes _readBytes() attempt 1 returned 0xe00002c2 (-536870206)

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We had an issue where our Macs stopped NetBooting, they would attempt to NetBoot but forever stay at the spinning gear.

On Verbose booting the Macs we saw multiple errors like the below;

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iTunes Error: “You do not have enough access privileges for this operation.” (-45054).

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After migrating to a new Mac I was getting the errors above when launching iTunes.

Below is why I was seeing these errors, and how I resolved.

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Spinning Beachball when coming out of sleep or when deactivating the screen saver

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We set our Macs to require a password when woken from sleep or the screensaver.

Around the beginning of November several of our 10.8.x Mac users started to advise that they were seeing the dreaded spinning beachball/pinwheel when trying to wake their Macs.

It appears we were not alone in this issue.

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Error: Package not successfully downloaded: 33

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Even though we’re using a HTTP/S distribution point, that should allow for resumable downloads we sometimes see the above error.

Below are some more details around this, and a break-fix.

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Error: Package not successfully downloaded: 60

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Within our Casper environment all our distribution points are HTTPS. On occasions we’ll get the emails from our JAMF Software Server containing the above error.

Below are some more details.

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