Even though we’re using a HTTP/S distribution point, that should allow for resumable downloads we sometimes see the below error;

An error occurred executing the policy “Install 010 dockutil 1.1.4″ on the computer “xxx”.

Event log from the policy:

/usr/sbin/jamf is version 8.73

Executing Policy Install 010 dockutil 1.1.4…

Downloading https://jss.fqdn:443/CasperShare/Packages//010 dockutil 1.1.4.dmg…

Error: Package not successfully downloaded: 33

Running Recon…

For whatever reason, the resumable download doesn’t complete.. requiring the /Library/Application\ Support/JAMF/Downloads/ folder to be emptied. We do that running the below via ARD or by SSHing into the Mac having the issue.  You could turn it into a script & run it from Casper over AFP/SMB too.

Once run, retry the policies that had previously errored.