We’ve been supporting iDevice clients for a few years now, but recently ran into an issue that even a Cisco TAC call & the ever helpful resources of JAMFNation & MacEnterprise we not able to resolve.
Our users authenticate to the wireless using their AD credentials, after a password change they should be prompted to enter their new password. Once done they should reconnect to the wireless.
Oddly, after a password change the iDevices started to be offered a blank cert such as that below:
Infrequently we’ve been seeing the below error on some iDevices after enrolling into our MDM solution.
“Cannot Get Mail. The connection to the server failed”
Plugging those devices into a computer running iPhone Configuration Utility would reveal the following errors in the logs.
“The operation couldn’t be completed. (DAErrorDomain error 111.)”
Realising we had maybe a more Exchange side issue, we looked at the logs on the Exchange Server we were connecting to.. these logs contained the following errors: Continue reading