Shortly after we resolved the an issue where the SharePoint Newsfeed iOS App was crashing, we found an issue where some people’s NewsFeed apps were getting the error “We couldn’t get new data right now, try again later.”
There are actually 2 solutions to this error, the 2nd is below & more than a little bit of hair pulling was involved!
The 1st solution is to make sure that in the username field, you prefix the username with the domain, like;
If that still doesn’t work, then please proceed!!
Shown below on the is the app with an issue…
Shown below is the app working:
The setting that is causing the issue is actually present in both of the the above images, if you missed it i’ll give you a hint;
As you can see above, the issue was caused by those iOS devices that had the issue having their Clock set to 12-Hour time & not 24-Hour time. This also showed on the logs on SharePoint as the problematic devices were requesting data from 01/01/1970.