Citrix Receiver Error: “You have not chosen to trust “Some CA”, the issuer of the server’s security certificate”

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We recently replaced a the certificate on one of out Citrix Access Gateways, everything went well connecting to the CAG via a PC worked fine, but from a Mac we got the below error message.
Screen Shot 2014-10-26 at 10.44.22Luckily for us, Citrix not only have a solution posted on this issue but also give detail as to why it can occur. The solution can be found here.

 

3 thoughts on “Citrix Receiver Error: “You have not chosen to trust “Some CA”, the issuer of the server’s security certificate”

  1. gur duvilanski

    Hi
    Can I ask how you deploy Citrix Receiver to end users macs?
    We are new to using this solution, and I would like to be able to send or install the Receiver with pre configured settings, through a pkg, or script, what method are you using?

    • WordPress.com Support

      Hi Gur,

      We just install the pkg via Casper. Our users then go to our Citrix gateway via Safari & login there.

  2. Viktor

    hello

    i can’t use citrix app on mac. citrix app are installed on a web server.
    i install the receiver and the necessary certificate but i have always error
    YOU HAVE NOT CHOSEN TO TRUST “XENAPP.WEBSRV-CA”, THE ISSUER OF THE SERVER’S SECURITY CERTIFICATE
    I try of safari and on firefox. no way. always error. on windows everything is ok.
    any idea?

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