ERROR 2006 (HY000) at line: MySQL server has gone away.

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I’ve been trying to restore my JSS 8.73 to a test server in preparation to test upgrading to 9.2x, but during the restore i was getting the error “ERROR 2006 (HY000) at line 1692: MySQL server has gone away” as shown below.

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JSS Database Utility: Change MySQL Settings greyed out

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When creating test JSS instances,  I often stumble over this issue where the “Change MySQL Settings…” option is greyed out

This often leads to me having to contact JAMF Support for a refresher. Well hopefully this post will remind me!

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